PROCESS MINING SOLUTIONS

Process mining is a technique to discover, analyse, and optimise business processes. In traditional business process management, processes are analysed through time-consuming process workshops and interviews, which results in a subjective picture of the ideal process.

Process mining takes an entirely different – and far more objective – approach. Process mining uses existing data from corporate information systems and automatically displays a dynamic visualisation of the real processes, their performance as well as their compliance.

Unlike traditional process discovery, process mining provides answers not only to “what is happening in my processes?”, and “when is it happening?” – but also “why is this happening?”.